Library database issues/access

The Krannert Memorial Library has over 100 databases available where you can find subject-specific resources, and conduct advanced research. Report technical difficulties accessing the library’s online databases, electronic journals, or digital collections. 

Common Issues Addressed

  • Authentication Failures: Errors encountered when logging in through the proxy server or institutional Single Sign-On (SSO) while off-campus.
  • Broken Links: Landing pages that display "404 Not Found" or security certificate errors within the library catalog.
  • Platform Outages: Instances where a specific publisher's website is unresponsive or denying institutional access.

Self Help

Audience

  • Students 
  • Faculty
  • Staff
  • Associates