Brightspace (LMS) Assistance

🛑 STOP: Please Read Carefully If you are experiencing a problem with Brightspace (expected functionality is not behaving as expected)  send a detailed email to helpdesk@d2l.com or use the support chat function inside Brightspace.

Brightspace provides 24x7 usage support directly from the Lumi Chat feature.  Just click on the blue Lumi Chat button on the lower right of any page.

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This is the best and fastest way to get help using Brightspace.

You will be directed to Brightspace self-help documentation or an on call Brightspace expert.

 

Brighspace provides a lot of great resources:

 

⚠️ Attention If you have submitted an email to D2L support but your issue was not resolved, please include the D2L case number when you submit your request in UIndy Works.

Audience

  • Students
  • Faculty
  • Staff

Self Help