Brightspace (LMS) faculty support

Brightspace (D2L) is UIndy’s Learning Management System (LMS), serving as the digital hub for teaching and learning. We provide comprehensive assistance to faculty, staff, and students to ensure a seamless digital classroom experience. Use this service to report platform glitches, resolve course visibility issues, or get help with standard tools like quizzes, assignments, and grades.

Beyond routine troubleshooting, this service acts as the gateway for advanced administrative and instructional modifications.  Instructors and course builders will be able to request specialized updates, including:

  • LMS Site Requests: Request a site in Brightspace that is not tied to official, for-credit, courses.
  • LMS Role Changes: Request a Brightspace role change for a Department Head or a Student with an Incomplete.
  • LMS External Learning Tool Updates: Request that a new External Learning Tool be made available for use in Brightspace.
  • LMS Advanced Use Updates: Request new or updates to Grade Schemes, Learning Outcomes, or course merges.

Audience

  • Faculty
 
Request advanced LMS update Request external learning tool Request LMS role change Request LMS site

Service Offerings (4)

LMS advanced use update
Request new or updates to Grade Schemes, Learning Outcomes, or course merges.
LMS external learning tool update
Request that a new External Learning Tool be made available for use in Brightspace.
LMS role changes
Request a Brightspace role change for a Department Head or a Student with an Incomplete.
LMS site request
Request a site in Brightspace that is not tied to official, for-credit, courses.