Report an account issue

Help request for those unable to claim or access UIndy account or Brightspace account (for Sease Institute students)
  • Students: Have received a confirmation email from Undergraduate or Graduate Admissions that the admission process has been completed and any required deposit has been paid.
  • Former UIndy students: If returning to complete their degree will need to be registered for a class by their advisor to regain access to their UIndy account.
  • Employees: Must have employment paperwork processed by Human Resources.
  • Sease Institute Students: Must have enrolled in a Sease Institute course and created a Brightspace account during the enrollment process.
A short description to explain the nature of a ticket.
Type of account issue
Select what type of account issue you are dealing with.
Type of account issue
Enter your first name.
Enter your last name.
Enter the city of your current home address or the home address used when you applied to the University.
Select your birthdate.

If you are not able to claim your UIndy account, you will be required to provide proof of identity (picture with a photo ID next to your face) before our UIndy IT staff can assist you. You may upload your proof of identity when you submit your request for help or attach it to the email you receive from UIndy Works after you create the help request.

Describe the issue you are experiencing with your account.
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Verification Code