Report operational or access issues with the library's streaming video services such as:
- Playback Errors: Persistent buffering, missing audio, lack of closed captioning, or video player crashes.
- Expired Licenses: Notification screens indicating that the library's access to a previously available film has expired.
- Authentication Failures: Prompt screens requiring individual credit card payment or login credentials despite accessing via the library portal.
Technical issues are prioritized to minimize disruption to active courses and presentations.
Audience